We’re having trouble understanding some of the security alerts we’re receiving. Can you help explain these to us?
Of course, our support team is available to help you understand any security alerts you receive. They can explain what each alert means, why it was triggered, and what action, if any, needs to be taken to resolve the issue.
Our APIs are experiencing increased latency since the installation of the API security system. What can be done to mitigate this?
ammune™ is designed to have a no impact on API performance. If you are facing such please contact our support team to help you diagnose the cause and suggest solutions.
We noticed an increase in false positives. What could be causing this, and how can we adjust the system to reduce these?
ammune™ management dashboard can be easily used to eliminate false positive alerts. Please follow the manual instructions.
How can we add a new API (domain) to the security platform?
A new API can be added to the system via the management dashboard. Please follow the manual instructions to correctly configure ammune™ to accept the API traffic.
